Hi,
This is not really a bug, it is actually by design. One of the ways we resolve if a platform is the same as a platform being reported by AI is to compare IP addresses. I know it is not ideal, but it solves several issues that we have encountered in the past. I have recently proposed a change where we would use the agent token to uniquely identify the agent to avoid these types of issues, but not sure when we will get to it since we have not seen many of these issues come up.
For now your best bet is to make sure that the IP addresses don't conflict. I know this could be a pain point for users so I'll try to push for it in an upcoming release.
Here is a link to the JIRA to follow, http://jira.hyperic.com/browse/HHQ-4092
Scott
This is not really a bug, it is actually by design. One of the ways we resolve if a platform is the same as a platform being reported by AI is to compare IP addresses. I know it is not ideal, but it solves several issues that we have encountered in the past. I have recently proposed a change where we would use the agent token to uniquely identify the agent to avoid these types of issues, but not sure when we will get to it since we have not seen many of these issues come up.
For now your best bet is to make sure that the IP addresses don't conflict. I know this could be a pain point for users so I'll try to push for it in an upcoming release.
Here is a link to the JIRA to follow, http://jira.hyperic.com/browse/HHQ-4092
Scott